Your Journey, Guided by Our Dedicated Care Team

Meet the professionals ensuring your seamless preparation and comfortable recovery

Your Coordinated Journey

You’ll have two main points of contact guiding you, and it’s crucial to watch your email inbox from both:

Dr. Valdez’s Patient Coordinator: Handles all medical specifics—pre-op instructions, surgical scheduling, and post-op appointments.
Our concierge nursing and transport partner: Manages all logistics—transportation, private nursing, and additional recovery treatments. Remember to check your spam/junk folder for their emails.

Paying close attention to both teams ensures a perfectly coordinated experience.

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Your Dr. Valdez Patient Coordinator: Guiding Your Medical Journey

Your Patient Coordinator will be your main guide for your medical and financial journey. As a valued team member, they’re here to help you understand your procedure and prepare. Travel and comfort will be managed by our concierge nursing and transport partner.

Deposits and Billing

Your coordinator informs you about deposits, payments, and critical payment deadlines for your procedure.

Pre-op Instructions

Guidance on stopping specific supplements or blood thinners prior to surgery for your safety.

Scheduling

Your coordinator manages your surgery date, calendar appointments, and post-op follow-up.

Team Communication

Your direct link to Dr. Valdez and his medical staff. All questions and concerns addressed promptly.

Post-Op Guidance

You’ll receive detailed recovery instructions on incision care, activity restrictions, and signs to watch for.

Ongoing Suport

Your coordinator addresses any questions or concerns throughout your journey, ensuring you always feel supported.

Your Personal Concierge for Care

Our concierge nursing and transport partner goes above and beyond to make your journey stress-free and supportive. They’ll be an invaluable part of your experience by providing:

Communication

Your dedicated concierge nursing team sets up a group chat for instant support throughout your Cancun stay.

Transportation

Your dedicated partner handles all transportation needs: airport, appointments, and hotel.

Itinerary

Receive a detailed, personalized itinerary outlining all appointments, transportation, and recovery services.

Instructions

Concierge care partners clarify Dr. Valdez’s pre- and post-op instructions, making all information clear.

Qualified Nurses

You’ll be cared for by concierge nurses with extensive training, often exceeding US RN requirements.

Local Expertise

Our dedicated partners’ local knowledge offers trusted recommendations and ongoing check-ins until you’re home.

Ready to Finalize Travel Plans?

Visit our dedicated Travel & Accommodation Guide.

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